Facilities Service Center

For routine maintenance and non-emergency requests, a work order must be initiated. Customers may do this by using our on-line Work Order system. View this tutorial video on the new Limble work order system. MicroMain will continue to serve as the primary platform for event setup requests until the university migrates to Limble for those requests next spring.

Estimates - University Facilities can provide an estimate on the cost of other projects (e.g. building bookshelves, installing an outlet, etc.). For an estimate, initiate a work order request, and indicate "for estimate only."

Requests for keys are made by submitting a Key Request Form. The form requires a valid budget number and authorized signature.

The locksmith shop is routinely responsible for lock repairs, changes, and installations; file cabinets and desk lock repairs; locked or broken file cabinets; and battery-operated door alarms. The lock shop keeps records of buildings and room keys, as well as keys issued to faculty and staff. For more information, please call ext. 8490.

This service requires an account number and detailed information submitted via a Work Order two weeks prior to the event date. Scheduling of equipment (e.g., tents, tables and chairs), is on a first come, first serve basis. Be sure to provide:

• a contact name, address and telephone number
• detailed information as to services you are requesting
• a layout of all set ups
• date and time the set up can be torn down 

Requests for use of W&L facilities (indoor and outdoor) must be approved by the appropriate department/individual prior to submitting a work order. Please call ext. 8490 or 8493 for any additional questions or click here to submit an Events Work Order.

Signage and Graphics

Washington and Lee coordinate all signage on campus whether it's for the interior or exterior of a building. Interior design will coordinate signage purchase and replacement to ensure that it meets campus standards. Please fill out the Signage and Graphics Request Form for all signage requests.

If you are looking to add large format graphics please reach out to interior design for more information on the process, costs, and lead times. Please fill out the Signage and Graphics Request Form to begin the process.

Simple projects like staking down a tent, landscaping, fencing or even installing a signpost on campus can be dangerous and disruptive when digging without knowing where underground utility lines such as electric, communications, natural gas, water, steam, and sewer lines are located. Knowing where these underground utility lines are before putting a shovel or excavation equipment in the dirt helps prevent injuries, property damage and inconvenient service outages.

Get answers to common questions on when to use the Work Order system, how to request a key, how to get an estimate and more.

University Facilities has a new program to reward employees who provide exceptional service to their customers, support their co-workers, perform high-quality work, help us innovate and improve, and generally enhance the reputation of University Facilities and Washington and Lee.