FAQ

Where is the Counseling Center?

We are in Early-Fielding, Suite 116. The building is located on the corner of Washington and Lee Ave. Enter the main entrance and turn left. 

How long does it take to get a first appointment in the Counseling Center?

In most cases, students are scheduled within a week of contacting us, depending on scheduling needs/counselor availability. We have same-day emergency walk-in times available daily from 3:30PM-4:30PM Monday-Friday during term, for students in crisis. 

What happens during a first appointment?

Intake appointments are generally 60 minutes in length and provide the opportunity for the counselor and you to get to know each other. During this visit your counselor may ask about your history and background. 

Can students be seen on a regular basis?

University Counseling operates out of a brief therapy/individualized care model that has a strong evidence base. We match the frequency of sessions to the students needs and are generally scheduled on a weekly or biweekly basis.

How diverse is the counseling staff?

At W&L, we are fortunate to have assembled a team with considerable professional diversity (professional counselors, clinical social workers, counseling/clinical psychologists, and telehealth providers), gender diversity, racial/ethnic diversity, and diversity of sexual identity. Each of these variables allows us to approach our work through a more inclusive lens.

What if I need care after hours or on weekends?

University Counseling is open 8:30AM-5:00PM Monday through Friday (closed for lunch between 12PM-1PM). After hours, counselors are available by calling the UCC at 540-458-8590 and following the prompts. Students may also call the Student Health Center at 540-458-8401 for urgent needs. Emergency care, defined as need to protect from harm to self or others, is also available by calling Public Safety at 540-458-8999, the National Suicide Prevention Lifeline at 988, or 911.

What if I just want medication?

Medication appointments are available at the Counseling Center. Please call the UCC at 540-458-8590 during normal business hours to schedule an appointment. This also may be an option through the Student Health Center.

What if I want to be assessed for AD/HD or some other condition?

W&L does not do assessments for AD/HD but refers those out. We keep a current listing of providers in the local area who may be able to conduct these services. 

Does it cost me money to be seen?

No. All counseling sessions are completely free of charge, as part of the tuition and benefit of being a W&L student.