FAQ

Where is the Counseling Center?

We are in Early-Fielding, Suite 116. The building is located on the corner of Washington and Lee Ave. Enter the main entrance and turn left. 

How long does it take to get a first appointment in the Counseling Center?

In most cases, students are scheduled within a few days of contacting us. We have emergency walk-in times available daily at 3:00PM Monday-Friday during term, for students in crisis. 

What happens during a first appointment?

Intake appointments are generally 60-90 minutes in length and provide the opportunity for the counselor and you to get to know each other. During this visit your counselor may ask about your history and background. 

Can students be seen on a regular basis?

University Counseling operates out of a brief therapy/individualized care model that has a strong evidence base. We match the frequency of sessions to the students needs and are generally scheduled on a weekly or biweekly basis.

How diverse is the counseling staff?

At W&L, we are fortunate to have assembled a team with considerable professional diversity (professional counselors, clinical social workers, counseling/clinical psychologists, and a psychiatric nurse practitioner), gender diversity, racial/ethnic diversity, and diversity of sexual identity. Each of these variables allows us to approach our work through a more inclusive lens.

What if I need care after hours or on weekends?

University Counseling is open 8:30AM-5:00PM Monday through Friday,  when undergraduate classes are in session (9:00am-5:00pm when only Law is in session). We are closed for lunch between 12:00PM-1:00PM.  After hours, counselors are on-call so students would call the Student Health Center at 540-458-8401 for urgent needs. Emergency care, defined as need to protect from harm to self or others, is also available by calling Public Safety at 540-458-8999, the National Suicide Prevention Lifeline at 988, or 911.

What if I just want medication?

Medication only services are offered through our Nurse Practictioner. These appointments can be scheduled by calling or stopping by our office during normal business hours. We do not charge for medication appointments, however, you are still responsible for any costs associated with medications and/or copays depending on your insurance. 

What if I want to be assessed for AD/HD or some other condition?

W&L does not do assessments for AD/HD but refers those out. We keep a current listing of providers in the local area who may be able to conduct these services. 

Does it cost me money to be seen?

No. All counseling sessions are completely free of charge, as part of the tuition and benefit of being a W&L student.