Crisis

Urgent Hour Counseling

Urgent hour counseling is designed to be a brief triage for students in crisis, providing initial stabilization and resources until consistent treatment can be established. Urgent hour counseling is available during the academic year every weekday from 3:30 p.m. - 4:30 p.m.


Call ahead (540-458-8590) on the day-of to reserve an appointment. Drop-ins are welcome and encouraged to do so as close to 3:30 p.m. as possible. Arriving at the end of the urgent hour limits the time a student may have with a clinician.


Appropriate uses of urgent hour counseling include students who:


• Are experiencing current or recent thoughts of harm to self or others
• Are concerned about the safety of another person
• Recently experienced a trauma
• Are experiencing current or recent hallucinations, delusions, and/or disorganized thinking and/or behavior
• Have been unable to sleep for two or more days and have a decreased need for sleep


Students who are not current clients and whose needs are not appropriate for urgent hour counseling are encouraged to call the University Counseling Center and schedule an intake appointment.


Students who are current clients, whose needs are not appropriate for urgent hour counseling, and who wish to be seen before their next scheduled appointment are encouraged to call the University Counseling Center to reschedule their session.

After Regular Hours

The Student Health Center has beds available for overnight care if a student feels too unwell to care for themselves or needs a respite for any reason. Issues may be related to any medical or mental health problem that does not require hospitalization. Emergency cases beyond the scope of care at the Student Health Center will be directed to Carilion Rockbridge Community Hospital, located just one mile from campus. For more information, students are encouraged to call the Student Health Center at 540-458-8401.

In case of an emergency in which your or another's immediate safety is at risk, please call Public Safety at 540-458-8999. If calling off-campus, dial 988 or 911.

If you would like to connect with a counselor after-hours or over the summer, please call or text TELUS toll-free at 866-743-7732 or 001-416-380-6578 if calling outside of the US. 

Resources

Sexual Misconduct- Please visit the Sex Discrimination, Harassment, Misconduct and Retaliation page for more information.

In addition to the other resources listed on our website, Project Horizon can be contacted 24-hours a day for support and information about the possibility of evidence collection. Project Horizon can be reached at 540-463-2594.

State and national hotlines are available:

Hotlines

  • Suicide and Crisis Lifeline: 988
  • 24/7 phone/text services through TELUS Health: 866-743-7732 or 001-416-380-6578 (outside of US)
  • Students of Color Textline: Text STEVE to 741-741
  • LGBTQ Trevor Text Line: Text START to 678-678
  • Trans Lifeline: 877-565-8860
  • Addictions Hotline: 844-289-0879