Duo - Add a New Authentication Method

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1. Go to MyApps.wlu.edu then click the Duo Self-Service tile to get started.

screenshot of Duo self-service portal tile

  • You can choose to add a new device by clicking "Add a device."

2. Add a new device and select from available options.

screenshot of Duo add a device page with the following options listed: Touch ID, Duo Mobile, Security Key.

  • Touch ID if available for Apple products (e.g., MacBook). Follow the set up instructions.
  • Security Key if you have one - ITS recommends YubiKey. Follow the set up instructions.
  • Duo Mobile - You will download the Duo app on either your mobile phone or tablet.
    • To get started, click 'I have a tablet' even if you will be downloading the app to your phone.
    • Download the Duo app in the App Store or Google Play.
    • Follow the on-screen instructions.

screenshot of duo mobile that says "enter your phone number" with those words crossed out. A red box is around the link to click that says "I have a tablet"

3. Once you've set up your first device, you can choose to either set up another device or close to complete the set up.