Individual Contributor, Non-Exempt 2 (ICNE2)
Plan and Coordinate
Realistically estimates the time required to accomplish tasks and keeps others informed of potential problems/delays. Takes appropriate steps to ensure that the university resources (workspace, equipment, tools, etc.) are in good working order. Makes an effort to ask questions to identify issues and solve work problems.
Skills Development
Demonstrates a higher level of knowledge and understanding of a technical or specialty area and is able to apply it in daily work. Actively participates in training and development initiatives to enhance skills, deepen technical expertise, and foster personal and team growth. Able to identify problems as they occur and takes appropriate steps to promptly solve or communicate them to supervisor. Consistently and carefully checks details of tasks and assignments to ensure quality and accuracy before routine reviews by supervisor.
Results Focused
Committed to providing high-quality, people-focused services to meet the needs of the campus community. Responds to requests in a timely fashion and keeps track of own progress towards goals and deadlines. Takes initiative to independently find solutions or improve approach when issues/problems are repeatedly encountered.
Communication and Relations
Able to write correspondences and summarize ideas or facts with few or no errors (within role requirements). Skilled at responding to difficult situations independently and recognizes when issues/requests require special attention (confidentiality, prioritization, supervisor review, etc.). Demonstrates a willingness to examine own assumptions and attitudes and to seek input to better understand and engage with colleagues and constituents who may have varying perspectives.
Teamwork
Engages constructively and respectfully with co-workers. Willingly shares information, materials and responsibility to contribute to and achieve work objectives. Seeks input of co-workers and encourages their participation and involvement. Makes an effort to help and actively support team members in their tasks/assignments. Responds promptly and effectively to concerns, conflicts, and incidents within own team, seeking guidance as necessary.