Career Level Guide: Level 1C: TL(NE1)

Organizational Scope

• Expert support/technical role that leads and trains lower level non-exempt employees on projects
• Spends considerable time performing service, production, technical, or support work
• Has significant impact on department and frequently on the division and day-to-day operations of facilities across the university

Knowledge OR Problem Complexity

• Uses expert skill and comprehensive knowledge to lead and train other employees

Supervision Received/Independent Judgment

• Receives limited supervision with alternating periods of relative autonomy and general review
• Typically involves periodic review by supervisor or direct "customers" of the process

Direction of Others

• Provides day to day work direction and training to non-exempt employees
• Contributes to employees' training and development but does not have hire/fire authority

Technical and Computer Skills

• Assembles reports, presentations and mailings, etc. using word processing, desktop publishing, dictation, transcription and presentation software at an advanced level using functions such as mail merges; inputting complex text; performing moderately complex formatting such as tables or footnotes; inputting specialty text such as foreign languages, scientific and legal terminology, mathematical equations and terms
• Designs complex spreadsheets with multiple formulas, links, and/or tabbed functionality
• Uses advanced email functionality; i.e., scheduling assistant, room reservations, multiple calendar management, etc.
• Creates graphics and imports them into documents
• Imports and exports data (downloads from enterprise-level integrated systems, manipulates data, etc.).
• Understands and uses the interrelationships and implications of data within enterprise-level integrated systems

Typical Training/Experience

• Technical certification or Associate's degree may be required in some areas
• Generally requires 6-8+ years of experience in area of responsibility